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Prerequisites

  • A Microsoft Teams workspace
  • Permission to install apps in your Teams organization

Step-by-Step Setup

1. Navigate to Integrations

In your Corelayer dashboard, go to the Integrations page.

2. Add Microsoft Teams Integration

Click the Add Integration button and select Microsoft Teams from the list of available integrations. Click Connect to Teams.

3. Authorize Teams Connection

You’ll be redirected to Microsoft’s OAuth authorization page:
  1. Sign in with your Microsoft account
  2. Review the permissions Corelayer is requesting
  3. Click Accept to grant access

4. Verify Connection

Once redirected back to Corelayer, your Teams integration should appear as Connected in the integrations dashboard.

5. Configure Channels

Select which Teams channels Corelayer should send notifications to:
  • Browse your Teams and channels
  • Select the channels where you want to receive notifications

6. Add Teams Channels to Your Service Maps

When configuring your Corelayer Service Maps, assign Teams channels to specific services to receive targeted notifications.

What Corelayer Can Do With Microsoft Teams

Once connected, Corelayer will:
  • Send real-time notifications when issues are detected
  • Post debugging summaries and root-cause analysis to your channels
  • Deliver rich adaptive card messages with actionable information
  • Route notifications to the appropriate channels based on your Service Map configuration

Managing Your Integration

Disconnecting

To disconnect your Microsoft Teams integration:
  1. Navigate to Settings > Integrations
  2. Find your Teams integration and click Uninstall
  3. Confirm the uninstallation
  4. Optionally, remove the Corelayer app from your Teams admin settings

Troubleshooting

Integration Not Working?

  • Verify the Corelayer app is authorized in your Teams organization
  • Ensure the bot has access to the channels you’ve configured
  • Check that your Teams admin policies allow third-party app installations
  • Try reinstalling the integration if notifications are not appearing
Need help? Contact support for assistance with your Microsoft Teams integration.